Outlook Keeps Crashing on Windows 10, 8, 7: Microsoft Outlook not Responding

Are having issues with your Outlook account? Is your Outlook keeps crashing on Windows 10 operating system? Or whether your Microsoft Outlook stopped working, freezes or hangs while running? You are not in a state to worry. These are the common issues faced by many Outlook users. However, This won’t be always a smooth experience. The MS Outlook becomes slow and freezes up the system. And the program will take several minutes to open. Sometimes the Outlook Account itself stop working or goes to ‘Not Responding’ state. This article discusses why the MS Outlook application becomes slow or freezes and its various solutions to resolve or fix ‘Outlook crashes on Windows 10’.

“My MS Outlook 2016 starts automatically when the computer is switched on. It seems to work fine, but after a while, the Outlook crashes. The program does not get closes but it merely freezes. The Outlook becomes not responding and unable to operate on. How can I resolve this issue permanently?”

Instant Solution: You can use Outlook PST Repair Tool to repair Outlook PST file Windows 10, 8, 7 OS and to resolve Outlook issues like ‘Outlook freezes or crashes on Windows OS’ or ‘Outlook stopped working or hangs’.

Why Outlook Keeps Crashing on Windows OS?

Let us see why an Outlook account slows down or crashes. See the few causes that result in ‘Outlook not Responding state'.

1. When the connection to the server cannot be completed.
2. Outlook is carrying out the process of syncing the emails or archiving old emails etc.
3. If Outlook account stores large amount data, that it exceeds the limit.
4. Use of Add-ins in the Outlook account creates issues.
5. Another possibility is, Outlook database is corrupted.

How to Troubleshoot: ‘MS Outlook Not Responding’ Manually

Here we discuss few manual solutions that can resolve Outlook issues like, ‘Outlook keeps crashing on windows 10’ or Outlook stops working or freezes or hangs etc.

Method 1. Open Outlook in Safe Mode and Remove Add-ins

1. Exit MS Outlook.
2. Open a Run dialog box.


• For Windows 10, 8.1, 8: Press Windows +R key.
• For Windows 7: Click Start >> typeb>> click Run.


3. Now type Outlook /safe >> OK.
4. Click File >> Options >> Add-Ins.
5. Select COM Add-ins >> click Go.
6. Click Clear all >> OK.
7. Now Restart Outlook.

Now if the issue doesn't occur (if your Outlook is not crashing, freezes or hangs), then start adding the Add-ins one at a time until the same issue occurs again.

Method 2. Delete and Create a New Profile

Follow the steps to remove profile in Outlook account.

1. Open Control Panel >> click Mail.
2. Click on Show Profiles.
3. Now select the profile to be removed, >> click Remove.

Now follow the steps to create a new profile.

1. Click on Add a new profile.
2. In Profile name box, provide a name.
3. Provide Username and Password >> click Next.
4. When the prompt appears, provide login credentials >> OK.
5. Click on Finish.

Method 3. Repair Outlook PST using Inbox Repair Tool

In order to resolve ‘Outlook keeps crashing on Windows 10, 8, 7 OS’ repairing the corrupted PST files in Outlook account. Microsoft provides an In-built utility to fix Outlook PST file issues. It can also be called as a ScanPST.exe tool. To repair the PST files, follow the steps given below.

1. Close Outlook.
2. Locate the ScanPST.exe in the system. (The location of Inbox Repair tool varies according to the MS Outlook version).
3. Right click on ScanPST.exe file >> select “run as administrator”.


Outlook 2016:
• For 32-bit Windows; C:\Program Files\Microsoft Office\Office16\
• For 64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office16\


4. Click on Browse >> locate PST file.
5. Now select PST file >> click Open.
6. After Scanning completes >> press Start.
7. Click on Repair to begin the repair process.
8. When the process completes >> Click OK.
9. Open Outlook.

Conclusion

There are many reasons that may result in ‘Outlook keeps crashing on Windows OS’ and all the available solution to resolve Outlook crashes or hangs etc. are discussed in this article. If the suggested methods do not fix the issue, then one can prefer to use suggested third party tool to repair Outlook PST files in a single go.